Shipping policy
At Gain-R Nutrition, we aim to deliver your order quickly, safely, and efficiently.
Order Processing
• All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays)
• Orders placed on weekends or holidays will be processed the next business day• You will receive a confirmation email once your order has been dispatched
Shipping Within Australia
• Standard shipping: 2–7 business days
• Express shipping: 1–3 business daysShipping times may vary depending on your location and courier service.
International Shipping
• We offer international shipping to selected countries
• Delivery time: 7–21 business days depending on destination
Please note: International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer, delays caused by customs are outside our control.
Shipping Costs: Shipping costs are calculated at checkout based on your location and order size. Free shipping promotions may be offered from time to time
Tracking Your Order: Once your order has been shipped, you will receive a tracking number via email.You can use this to monitor your delivery status
Delivery Issues:
If you experience any issues with your delivery:
• Please ensure your shipping address is correct at checkout
• Gain-R Nutrition is not responsible for delays caused by the courier or incorrect address detailsIf your package is lost or significantly delayed, please contact us and we will assist you.
Incorrect Address: If an incorrect address is provided, We cannot guarantee changes once the order has been dispatched and additional shipping charges may apply for redelivery
Damaged Packages:
If your order arrives damaged:
• Contact us within 48 hours of delivery
• Provide your order number and photos of the damageWe will resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please contact:
Gain-R Nutrition
info@gainerfitness.com.au